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      Hearing Aid Support Volunteer – South West

      The main purpose of this role is to provide support and advice to hearing aid users, their families, carers, community groups and professionals. Please note that this role does not usually involve the use of British Sign Language (BSL).

      Apply now


      We are currently looking for volunteers in the following communities:

      • Isle Of Wight
      • Salisbury
      • Ivybridge, Devon
      • Liskeard, Cornwall

      Please specify in your application which area you prefer.

      Time commitment

      The length of each information session can vary, from a few hours, to a full day.
      The level of commitment depends entirely on the volunteer.


      • Visit service users within their homes, residential/ day care centres and walk-in clinics; Undertake basic maintenance on hearing aids such as re-tubing and battery replacement;
      • Sign post other agencies that may be beneficial to the service user, such as the Sensory Impairment Team
      • Monitor the number visits carried out and feedback to Volunteer Co-coordinator;
      • Promote the work of Action on Hearing Loss;
      • Meet with other Action on Hearing Loss volunteers to discuss the project and suggest any improvements.

      Skills needed

      • knowledge of or willingness to learn about issues affecting deaf and hard of hearing people, particularly older people;
      • friendly, reliable and approachable manner;
      • ability to listen to questions and to answer appropriately;
      • happy to work with a wide range of people especially the elderly;
      • Support and supervision:
      • Regular support will be given by your Community Support Officer , especially in the early stages of your role as you settle in. You will also receive informal support from other Action on Hearing Loss volunteers as you work together and attend each other’s sessions.


      You will need to be able to travel locally to different places, whether by car or public transport. Reasonable Expenses will be reimbursed, according to the Action on Hearing Loss Travel  Policy.


      • Action on Hearing Loss offers full, on-going training for all volunteers including a one-day induction programme and further training specific to the volunteering role. This may include:
      • Accredited training in Understanding Hearing Loss and Hearing Aid Support and Basic Maintenance
      • Half-day sessions on Manual Handling, Dealing with the Public, and Equipment
      • Volunteers also have the opportunity to attend other information sessions including those run by Action on Hearing Loss’ Regional Communications and Information Office.


      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people;
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers;
      • Fulfilment – knowing that the information you provide will make a real difference to those who receive it, and raising deaf awareness throughout society as a whole;


      You will be required to complete a Disclosure and Barring Service check (formerly CRB)

      What next?

      Please complete our online application form or if you are interested and would like an informal chat please get in touch with us we would be delighted to hear from you.

      Apply now