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      Hear to Help (Swansea, Neath, Port Talbot, Bridgend and surrounding areas)

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      Our Hear to Help service is run by volunteers and operates in Swansea, Neath, Port Talbot, Bridgend all across the Abertawe Bro-Morgannwg Health Board area.

      Apply now

      Our Hear to Help service is run by volunteers and operates in Swansea, Neath, Port Talbot, Bridgend all across the Abertawe Bro-Morgannwg Health Board area.. Our trained volunteers carry out basic maintenance such as cleaning ear moulds or replacing tubes and batteries to help people get the most out of their hearing aids.

      Getting used to wearing hearing aids takes time and the basic support the service provides can often make the difference between someone persevering or giving up on their hearing aids and being isolated from their family and friends.

      Hear to Help runs regular, free hearing aid repair clinics based in a number of community settings; there is also a home visit service to reach people who are unable to attend a community drop-in. 

      About the Role 

      The project provides support and advice to hearing aid users, their families and carers, community groups and professionals.

      All volunteers receive full training and support from both Action on Hearing Loss Cymru and the local Audiology department.

      Volunteers will then attend monthly drop-in centres and undertake basic maintenance on NHS hearing aids such as cleaning, re-tubing and battery replacement.

      For  volunteers who want a more engaging role; we also offer a home-visit service, supporting people in their homes, residential settings and day care centres.

      Skills, Knowledge and Experience Skills

      - Willingness to learn about the care and maintenance of NHS hearing aids.
      - Knowledge of or willingness to learn about issues affecting deaf and hard of hearing people, particularly older people. - Friendly, reliable and approachable manner.- Ability to listen to questions and to answer appropriately.- Happy to work with a wide range of people especially the elderly.   


      What will you gain by becoming a volunteer for us?
      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting people who are deaf, have a hearing loss or tinnitus. OCN accredited training is available as well as on-going training with the local Audiology Department.
      • Experience – meeting new people in different situations, building new friendships with other volunteers.
      • Fulfilment – knowing that the service you provide will make a real difference to those who receive it.
      • Expenses – all expenses incurred as a result of your volunteering will be reimbursed, according to our Expenses policy.
      • Opportunity to try other volunteering roles within Action on Hearing Loss.


      You will need to be able to travel locally to our drop in session, whether by car or public transport. Expenses will be reimbursed, according to our Travel and Subsistence policy.

      To apply

      To apply or for more information, please contact the Volunteering Team, alternatively you can complete our online application.
      Telephone: 02920 333034 or 07908 226748 (call or SMS)
      Post: Volunteering, Action on Hearing Loss Cymru, Anchor Court, Keen Road, Cardiff, CF24 5JW

      Apply now
      View this page in Welsh