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      Digital champion volunteer - Scotland

      Can you tell an Apple from an Android? To provide basic digital skills and advice to deaf or hard of hearing people to inspire confidence online.


      Various locations across Scotland


      The length of each information session can vary, from a few hours, to a full day.  The level of commitment depends entirely on the volunteer.  A minimum of 2 hours per month is suggested.


      • Assist with delivery of taster technology awareness sessions, to give either deaf or hard of hearing people the skills and confidence to take advantage of the benefits of being online.
      • Assist with capturing feedback on each session.
      • Check whether venue is accessible (e.g. loop facility, quiet room, good lighting) and bring portable loop if needed prior to a session
      • Promote the work of Action on Hearing Loss Scotland

      Skills needed

      • Interest in internet capable technology and how it can benefit people who have are either deaf of have a hearing loss.
      • Understanding of online services such as email, social networking and online shopping
      • Ability to work with a wide range of people, including those with a resistance to new technology
      • knowledge of or willingness to learn about issues affecting deaf and hard of hearing people
      • friendly, reliable and approachable manner; 
      • ability to listen to questions and to answer appropriately;

      Support and supervision

      Regular support will be given by your Volunteer Co-ordinator, especially in the early stages of your role as you settle in. You will also receive informal support from other volunteers as you work together and attend each other's sessions, travel expenses incurred during your volunteering will be reimbursed.


      Action on Hearing Loss offers full, on-going training for all volunteers including an induction programme and further training specific to the volunteering role.

      This may include:
      • Full training provided on technology and online services
      • Sessions on Manual Handling, Dealing with the Public, and Equipment
      • Volunteers also have the opportunity to attend other information sessions.


      • Training – learning new skills, and gaining up-to-date knowledge of issues affecting deaf and hard of hearing people;
      • Experience – meeting new people in different situations, building new friendships with other Action on Hearing Loss volunteers;
      • Fulfilment – knowing that the information you provide will make a real difference to those who receive it, and raising deaf awareness throughout society as a whole;
      • Expenses – all reasonable expenses incurred as a result of your volunteering will be reimbursed, according to the Action on Hearing Loss expenses policy;
      • Opportunity to try other volunteering roles within Action on Hearing Loss.


      You will be required to become a member of the Protection of Vulnerable Groups (PVG) Scheme for this role.

      What next?

      Contact Gillian Grey: