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      Subtitle it

      Access to the television for people with hearing loss has vastly improved over the last few decades. But many programmes still remain unwatchable to people with hearing loss due to a lack of subtitles, poor quality subtitles and excessive background noise.

      The way we watch TV has transformed over recent years – and it’s hard to remember a time before we streamed films or watched catch-up TV. That’s why our Subtitle it! campaign is currently focused on improving access to subtitles on video-on-demand content.

      Thanks to over 6,000 people who’ve have taken action for the campaign, in May 2017 parliament changed the law to give Ofcom new powers to legally enforce subtitles on video-on-demand services. We’ll be keeping an eye on progress and may ask for your help again to ensure that this exciting development is transformed into solid improvements for subtitle users.

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      There are 7.5 million subtitle users in the UK, but the regulator’s latest report tells us that 76% of on-demand services remain inaccessible to people with hearing loss due to a lack of subtitles.

      Thanks to over 6000 people who’ve taken action for the campaign, in May 2017 a law was passed promising Ofcom new powers to legally enforce subtitles on video-on-demand services.

      When you complain about subtitles, you're helping broadcasters to improve their services for people with hearing loss.