Do you think you have been discriminated against because you are deaf? For example, have you experienced problems with a loop system? Or found that staff are not deaf aware?
In this section we will guide you through how to write a letter of complaint if you have experienced poor service or other forms of discrimination. If the service provider or employer has a formal complaints procedure, it is usually best to use it. You can also use our guidelines to fill out formal complaints.
You could also have a look at the Advice Now website for their information about how to make complaint about discrimination to an employer (external link, opens new browser window) or to a service provider (external link, opens new browser window. PDF file) (pages 8 -12).