Benefits adviser
This online service allows you to find out about benefits you may be able to claim.
Directgov (external link, opens new browser window)
Northern Ireland: NIDirect (external link, opens new browser window)
Benefit Enquiry Line (BEL)
BEL is a free advice line run by the Department for Work and Pensions.
Tel: 0800 882 200 Textphone 0800 243 355
(Monday-Friday 8.30am-6.30pm, Saturday 9am-1pm)
Northern Ireland:
Tel: 0800 220 674 Textphone: 0800 243 787 (Freephone)
(Monday - Friday 9am-5pm, except Thursday 10am-5pm)
Citizens Advice
Your local Citizens Advice can give you information and advice on welfare rights, and may be able to help you apply for benefits or challenge a refusal to award you a benefit. See your phonebook for your nearest centre or search online at Citizens Advice (external link, opens new browser window).
Their advice guide website has frequently asked questions about benefits (external link, opens new browser window).
Disability Alliance
A leading authority on benefits for people who are disabled.
Universal House, 88-94 Wentworth Street, London E1 7SA
Tel/textphone: 020 7247 8776 Fax: 020 7247 8765
office@disabilityalliance.org Disability Alliance (external link, opens new browser window)
DIAL UK
A national network of disability information and advice services.
St Catherine's, Tickhill Road, Doncaster, South Yorkshire DN4 8QN
Tel/ textphone: 01302 310 123 Fax: 01302 310 404
informationenquiries@dialuk.org.uk DIAL UK (external link, opens new browser window)
Jobcentre Plus
Contact Jobcentre Plus to speak to a Disability Employment Adviser or Access to Work advisers. They can also advise you if you are working and want to claim, or are claiming, benefit.
Directgov (external link, opens new browser window)
Local councils
See your phonebook for contact details, or search the Directgov website (external link, opens new browser window).
The Royal British Legion
The Poppy Advice service offers specialist advice and support about pensions and benefits.
48 Pall Mall, London SW1Y 5JY
Tel: 08457 725 725
info@britishlegion.org.uk Royal British Legion (external link, opens new browser window) Royal British Legion Scotland (external link, opens new browser window)
Tax Credits Helpline
Help and advice about claiming tax credits.
Tax Credit Office, Preston PR1 0SB
Telephone: 0845 300 3900 Textphone: 0845 300 3909
(Seven days a week 8am to 8pm)
Welsh language telephone: 0845 302 1489 (Monday to Friday 8am to 5pm)
Northern Ireland: Tel: 0845 603 2000 Textphone: 0845 607 6078
(Seven days a week 8am to 8pm)
Tax Credits Helpline (external link, opens new browser window)
Welfare rights advice
See your phonebook or search online for contact details of local welfare rights advice centres or organisations (external link, opens new browser window).