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Equipment and assessment services

Please install the Flash Plugin In several areas, Action on Hearing Loss runs an Equipment Assessment Service under contract to the Local Authority. Our equipment officers are experienced in assessing the equipment needs of people who are deaf or hard of hearing.

We work alongside you to provide a comprehensive service, sorting out which environmental aids are most suitable for your needs.

Action on Hearing Loss also manages and installs equipment, as well as training service users on how to use equipment safely and appropriately, so that they can be independent.

We can give you information about the sort of equipment you can use at home and work, as well as in the car and when you go out socially.

What happens if I have other sensory loss?

We can also assess the equipment needs of people with multiple sensory loss or disability through our projects or external partners, which includes the Royal National Institute of the Blind (RNIB) (external link, opens in new window).

Who else is involved in assessment?

Where appropriate, we can work closely with, and ask for the support of, local social services or community support teams.

A hard of hearing woman with deaf aware staff in hospital

Information for health and social care organisations

We work in partnership with local authorities to help them meet their obligations.
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Two people talking

Your rights to equipment support

Find out about the equipment and assessment services that we run in partnership with local authorities.
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Equipment Assessment and Support

Find an equipment and assessment service in your area

Action on Hearing Loss has several equipment and resource centres across the UK. Each centre offers a set of core services supported by specialist local options.
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Deaf aware staff at GP surgery

Our policies, practices and standards

We work hard to maintain high standards across all our services.
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Hear to Help volunteers at work in the community

Contact us about equipment support

If you have an enquiry about equipment, we can help.
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In other sections:

Information line - telephone 0808 808 0123 (freephone)