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      Textphones

      If you're unable to use an amplified phone, a textphone can make it easier to stay in touch with loved ones. Textphones for people who are deaf have a keyboard and a display screen for text, so you can speak your part of the call and read the replies on a screen. They’re particularly useful if you're profoundly deaf, or if your hearing loss or tinnitus mean you find it really difficult to hear a spoken phone call.

      Textphones for people with tinnitus, hearing loss and deafness are becoming less common in the modern era. More people are using the Next Generation Text (NGT) service, text messages or social media to communicate. However, we do have accessories for textphones for sale.

      The Next Generation Text (NGT) service has replaced Text Relay as the service that provides relay assistants to translate calls onto textphones for people with hearing loss. During a call, a relay assistant speaks the words typed on a textphone and types the words that are spoken, so they appear on the textphone user’s screen.

      You no longer need a textphone to use a relay assistant, thanks to a choice of apps that you can download onto your smartphone, tablet or computer. These include the Next Generation Text (NGT) Lite app and the TextHear app.

      The Geemarc V2T-10 voice to text converter transforms incoming calls on your corded home phone from voice to text using your smartphone or tablet. Simply plug the voice to text converter into your home phone, connect it to your mobile and install the TextHear app. It will automatically convert incoming speech to text. You also have the option to convert text back to voice. More information about this product, is detailed below.

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      Are you tax exempt?

      If you're deaf or have hearing loss, you might be eligible for VAT exemption, saving you money on certain products. 

      Find out now

      Need some help?

      Telephone

      Textphone

      03330 144 530

      Open 8.30am–5.30pm, Mon–Fri

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      Are you tax exempt?

      If you're deaf or hard of hearing the answer could be yes.

      Find out now

      Need some help?

      Telephone

      Textphone

      03330 144 530

      Open 8.30am–5.30pm, Mon–Fri