Action on Hearing Loss Logo
    Total results:
    Search
      Total results:

      Communicating in the work place

      Are you finding it difficult to communicate in your workplace? Do you struggle with phone calls, and meetings? There's a lot you can do to improve your situation, from equipment to communication support.

      Who may need help with communicating in the workplace?

      People with hearing loss may need need help with communicating in the workplace so that they can participate fully, feel less isolated, and reach their potential. If you're deaf or have hearing loss, there's a wide range of products and communication support that can help you to communicate at work.

      What sort of equipment can help?

      If you struggle to hear in meetings, or when you make or receive phone calls, there's equipment that you can use to help. For example, a conversation amplifier or an amplified telephone. or, if you're profoundly deaf, textphones can help you to communicate via the Next Generation Text (NGT) service, which means you can receive a caller's message by text. For more information, visit At work

      What about communication support at work?

      Some of the different types of communication support that you can use on a regular or occasional basis include:

      Don't be shy about asking for communication support at work - it's your right to have access. Find out more in our information about the Equality Act 2010, or if you are in Northern Ireland, refer to the Disability Discrimination Act 1995.

      How can Action on Hearing Loss help?

      Our online shop has a range of products that can help you with communicating at work. Or you can talk to our experienced Customer Services team abut the most suitable equipment for your needs. Please call 01733 361199 (telephone), 01733 238020 (textphone) or email solutions@hearingloss.org.uk

      Plus, we offer a wide range of communication professionals, including British Sign Language (BSL) interpreters, lipspeakers, notetakers, deafblind interpreters and speech to text reporters. Visit Communication support or contact us on 0845 685 8000 (telephone), 0845 685 8001 (textphone), or email communication.services@hearingloss.org.uk

      You can find out more about communication support, including how to pay for it with the government-funded Access to work grant in our leaflet Using communication support