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      Hearing aid support

      We run free hearing aid support sessions across the UK for people who use NHS hearing aids, providing a repair service, useful information and plenty of friendly support.

      Hearing aids can be life-changing, but it can take time to get used to them, understand the different settings and learn how to take care of them. And all hearing aids need some minor adjustments or repairs from time to time.

      That’s why we provide our free Hear to Help drop-in sessions and home visits in partnership with hospital audiology departments – to help people get the most out of their NHS hearing aids and hear well.

      We can explain how hearing aids work, how to look after them, and the simple things to try if one of them stops working properly.

      We can also help by:

      • changing hearing aid batteries
      • replacing hearing aid tubing
      • cleaning earmoulds
      • carrying out minor hearing aid repairs
      • providing information about listening equipment to use with hearing aids
      • giving details of other useful services in the local area.

      Nine out of 10 people who use our Hear to Help service say that there's been some or a big improvement in their daily life since attending the drop-in.

      "I find the 'drop-in clinic' service wonderful. I've been helped so much and it has given me lots of confidence. The staff are so kind and caring. It also saves a great hassle of attending appointments at the hospital. Long may it continue."
      Hear to Help Outcomes Survey, 2016

      Last year, we helped 30,000 people with their hearing aids – this year, we hope to help even more!

      Contact our Information Line to find out about Hear to Help in your area.

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      In the latest guidance from government and health authorities, the Prime Minister has said that everyone in the UK should avoid non-essential travel and contact with others.

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