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      Sign language support and interpreters

      When you book a registered sign language interpreter through us, we can help you get the right category of professional for your needs.

      Who are sign language interpreters?

      Sign language interpreters allow communication between deaf sign language users and hearing people. In Great Britain this is usually between British Sign Language (BSL) and English, but in Northern Ireland, Irish Sign Language (ISL) is also used.

      Sign language interpreters are regulated by the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD) or the Scottish Association of Sign Language Interpreters (SASLI) in Scotland. Registered interpreters must respect confidentiality and stay completely impartial.

      Categories

      There are two categories of sign language interpreter:

      • Registered sign language interpreter (RSLI)
      • Trainee sign language interpreter (TSLI)

      By using either an RSLI/TSLI, you can be confident they:

      • have met the required standards in training and competence according to their level
      • follow the NRCPD or SASLI Code of Conduct
      • are subject to a formal complaints process
      • have an enhanced disclosure certificate
      • are covered by professional indemnity insurance.

       

      TSLIs may have limited skills and experience and shouldn't be used in certain situations, such as mental health. If you're unsure which type of interpreter should be used, please contact us.

      Further information and bookings

      For more information, see our factsheet Working with a sign language interpreter

      If you have still have questions, can contact us on 0845 685 8000 (telephone), 0845 685 8001 (textphone) or email communication.services@hearingloss.org.uk