It’s all about youWe are passionate about working in a person-centred way: this means understanding what is important to you and what is important for you – and trying to achieve a balance between the two.
Important to means learning what people, places, activities and possessions really matter to you.
Important for involves looking at what is needed for you to stay healthy and safe.
What is important to one person may not be what makes another person happy. That's why it's so important to us to get to know you!
All our staff are trained to use a range of person-centred thinking tools and techniques – these special tools can help you to think about and plan how you want your life to be. We'll also involve your loved ones and other people who are important in your life in decisions about your care and support – if you want us to.
Support that meets your needsYou may not even know what type of support you need – or understand the choices that are available to you. We will spend time finding out more about you and then suggest different options that could meet your needs. For example, you may be struggling to live in your own home; feeling isolated and cut off from your local community; or you may just have difficulties with a particular aspect of day-to-day life and find that some support from one of our Outreach and Community Services teams each day (or week) would help you. You may want to live somewhere where you can still have your own living space but where there's help on hand as and when you need it – such as our Supported Housing and Living Services. Or, if you need nursing care or a higher level of support, you may want to consider one of our Care Homes.
We can guide you through the different options and tell you about the services in your area. We can also help you understand the process of asking for support. Just contact us to find out more.
Living well and living happy
We want everyone we support to live the life they want. We can help with all sorts of different aspects of everyday life such as:
- Feeling good – managing stress and anxieties, doing more of the things you want to do, dealing with other issues that may be having an effect on your overall wellbeing
- Independence – helping you to learn life skills such as cooking, shopping, cleaning and laundry and developing your confidence to do things for yourself
- Money – understanding and managing your money including paying bills, rent and tax, and learning about income, benefits, savings and budgeting
- Relationships – understanding different kinds of relationships, your hopes for future relationships and how to interact with people
- Safety and respect – staying safe at home, in your local community, and online, including support with road safety and using public transport and having the equipment you need to be safe
- Activities and involvement – doing the activities that you want to do, developing your skills and strengths, learning, volunteering, working or training, getting involved in community groups
- Choice and control – choosing where you live and what you do, deciding who supports you and how, people communicating with you in the way you want, people knowing what you like and don't like
- Health – looking after your body with exercise and activity, healthy eating and managing your diet, regular health check-ups, dealing with on-going health issues and medicines you might need to take.
It's your choice
To find out more about what we do, how we've helped other people, and how we could help you, too, download our brochure (available in English and Welsh).