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      Care and support services

      We provide short and long-term care and support services for people who are deaf, deafblind or have hearing loss. Many of the people we support also have additional needs such as learning and physical disabilities, mental ill-health, autistic-spectrum disorders and behaviour that could be described as 'challenging'.

      We personalise our services to every individual, so people can live everyday life the way they want. Since 1929 we have been supporting people to achieve their aspirations, maintain independence and live as part of their community.

      This section tells you about the types of support we offer, where you can find us, how we ensure our services are safe and effective+ and our commitment to putting the people we support at the heart of everything we do.

      You can also find out what to do if you would like to make a referral to our services.

      Contact us


      0333 240 5659

      Our approach puts you at the heart of everything we do.

      We provide a range of care homes – with and without nursing – each offering 24-hour staff support, to enable people to live as independently as they are able to within a safe and comfortable environment.

      A variety of different housing options, some with accommodation included – we call these supported housing, and some where we will help you to find and rent your own place to live – these are known as supported living services.

      Our community services teams support people in their own homes and local communities. The amount and type of support depends on what the person wants and needs

      Short-term (and often intensive) support to help people regain confidence and independence they might have lost through illness, disability or injury.

      Short-term placements in a care home to provide a person with a change of scenery, or to offer a break to the person's regular carers.

      Safe, effective, caring, responsive and well-led services that put people at the heart of what we do.

      Creative gifts and homewares – made for you by the people we support

      Get in touch to find out more about the support we may be able to offer to you, or someone you know.