Hearing loss can ruin lives: people lose jobs, relationships are destroyed; it can cause isolation and depression. It’s not just a minor inconvenience, inevitable as we age.
Yet there are endless ways that small interventions, such as information and advice, peer support, technical devices and communication support, can bring about radical improvements in quality of life. We believe everyone should have choice and control over how they live their lives.
We are working towards a set of goals that we firmly believe are achievable and that will change people’s lives for the better. In particular, as the number of older people increases, we’re determined that no one should be isolated by their hearing loss.
Following many conversations with people who are deaf, or have tinnitus or hearing loss, we’ve created ‘outcome statements’ that sum up our vision of how we should be supporting people. That’s why all our work focuses on achieving the following outcomes:
Everyone has the right information, advice, care and support
- I value my hearing and protect it.
- I manage my hearing loss and I know where to go if I need support.
- I’ve got all the information, advice and access to communication and technology that I need.
There is a range of equipment, treatments and cures available
- I can hear well.
- My tinnitus has been silenced.
- My grandchildren won’t suffer because of hearing loss or tinnitus.
Equality and life choices are not limited
- I’ve got the right communication support, equipment and information.
- I’m a valued member of society, treated with dignity and respect.
- People understand my hearing