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      Transport

      Read our consultation on transport to improve access to services.

      We respond to a variety of organisations’ consultations on transport, to ensure that services are accessible for people with hearing loss. This has included consultations from the Department for Transport.

      Collection contents (3 publications)

      Department for Transport Consultation on the Draft Transport Accessibility Action Plan

      We responded to DfT’s consultation on the Draft Transport Accessibility Action Plan. Read our response here.

      Consultation response
      Updated 4 Dec 2017

      Civil Aviation Authority – guidance for airports assistance for people with hidden disabilities

      The CAA has consulted on new guidance for airports on providing assistance to people with hidden disabilities. It is a positive step for people with hearing loss and we will help ensure that it is implemented.

      Consultation response
      Updated 7 Jun 2016

      London Transport Committee consultation into travel with a sensory impairmentPublication

      We think TfL should introduce deaf awareness training for all frontline staff, and audiovisual technology should be expanded to be available on all transport, with procedures to communicate emergency information visually.

      Consultation responses
      Updated 2 Aug 2016