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      Broadcasting and telecommunications

      Read our responses to broadcasting and telecommunication related consultations

      We respond to consultations from a variety of organisations about the issues that affect people with hearing loss in connection with broadcasting and telecommunications. These include consultations from the Department of Culture, Media and Sport, Ofcom and the BBC Trust.

      Collection contents (9 publications)

      Access to electronic communications services for disabled consumers (Ofcom)

      We're disappointed Ofcom has not taken forward many proposals from the Feb 2013 consultation, but we welcome proposals to clarify General Condition 15. This should prevent discrimination against people using Text Relay.

      Consultation response
      Updated 17 Jan 2014
      Broadcasting and telecommunications

      BBC Charter Review (BBC Trust)

      As part of the review of the BBC’s Charter, the BBC Executive has presented new ideas on the future of the Corporation. We have responded by calling on the BBC to ensure that all content is subtitled, including these proposed new developments.

      Consultation response
      Updated 28 Oct 2015
      Broadcasting and telecommunications

      Draft distribution framework for BBC Services and Content (BBC Trust)

      The BBC Trust consulted on the draft distribution framework for BBC Services and Content. We believe BBC content should be subtitled, with files shared as content passes on. We urged them to publish data regarding subtitle users.

      Consulation response
      Updated 1 Jan 0001
      Broadcasting and telecommunications

      Future of the BBC (Culture Media and Sport Committee)

      The BBC has played a pioneering role with regard to the broadcast industry's accessibility for people with hearing loss. We'd like to see this built upon, making all BBC services accessible – and encouraging other broadcasters to follow suit.

      Consultation response
      Updated 6 Dec 2013
      Broadcasting and telecommunications

      Future regulation of on-demand services

      Ofcom consulted on the regulation of on-demand services after assuming regulatory responsibility in 2016. The lack of accessible content is a concern for people with hearing loss. We urge Ofcom to prioritise accessibility in future OPDS regulation.

      Consultation responses
      Updated 25 Feb 2016
      Broadcasting and telecommunications

      Ofcom annual plan

      In response to Ofcom’s consultation for the annual plan (2016/17), we urged Ofcom to regulate the changing market in a way that protects the interests of everybody (including people with hearing loss), and to ensure that technological developments are accessible.

      Consultation responses
      Updated 26 Feb 2016
      Broadcasting and telecommunications

      Public service content in a connected society

      Ofcom consulted on public service broadcast requirements. We believe PSBs play a lead role in providing accessible content but regulation would be required if PSBs are given increased flexibility, to ensure that accessibility remains excellent.

      Consultation response
      Updated 26 Feb 2015
      Broadcasting and telecommunications

      Quality of live subtitling (Ofcom)

      We welcome Ofcom’s consultation on the quality of live subtitles on television, as we receive regular complaints from our members, and people with hearing loss, about this. We support Ofcom’s proposals to monitor errors and delays on TV programmes with live subtitles.

      Consultation response
      Updated 1 Jan 0001
      Broadcasting and telecommunications

      Service review: BBC Radio 4, 4 Extra, 5 live and Radio 5 live Sports Extra (BBC Trust)

      The BBC Trust is reviewing the (mainly) speech radio stations. We have asked them to ensure that background noise on radio is minimised and we would welcome further research from the BBC into subtitles on radio.

      Consultation response
      Updated 23 Feb 2015
      Broadcasting and telecommunications