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      Commissioners

      Governments across the UK now recognise that hearing loss is a major public health issue and have started to take action to reduce its impacts. National strategies and guidance on hearing loss have been launched across the UK to help NHS and adult social services respond to the growing level of need. In this section, you’ll find information on how you can improve services for people who are deaf or have hearing loss.

      People who are deaf or have hearing loss may also require support to communicate well and understand information when they need to use NHS or adult social care services. Find out more about standards for accessible communication and information.

      The Commissioning Framework for adult hearing services, which we helped NHS England to develop, provides a clear guide to what good commissioning looks like for hearing loss services. Find out what this means for you.

      The Improving Quality in Physiological Services (IQIPS) scheme, now run by UKAS, is an accreditation programme designed to help healthcare organisations ensure that patients receive consistently high-quality care, delivered by competent staff working in safe environments in England.