Our research shows that 54% of people who are deaf or have hearing loss are reluctant to tell their employer about it. It's therefore important that you are proactive in offering support at key stages of contact over the journey of employment, including at offer stage. This signals to the employee that support is available and that it's OK to share that they have a health condition or disability.
A great way of giving an applicant this opportunity is through the offer letter. That way, any adjustments that require a bit of forward planning can be made before they start the job, so your new employee is ready to go on the first day. Don't assume that the person with hearing loss knows what adjustments they might need. Ask them if they need any help with this. Read more about reasonable adjustments.