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      Our price promise

      Our promise to you on your Louder than Words™ charter mark

      The Louder than Words™ accreditation process is tailored to meet your specific requirements, so charges vary. We've accredited organisations as varied as rural GP surgeries, local councils, government agencies and major utilities.

      We operate as a social enterprise. This means that all income is reinvested in our charitable work towards our vision of a world where hearing loss doesn't limit or label people, where tinnitus is silenced, and where people value and look after their hearing.

      Our prices are transparent – our customers tell us that costs are clearly repaid in terms of efficiency, better customer service and improved overall satisfaction. We're confident any outlay will be recovered by access improvements made.

      Further information and contact

      For more information, or to request a benchmark or audit, please contact our Access Solutions team:

      Telephone 0333 240 5658 (calls welcome using Next Generation Text)
      Email access.solutions@hearingloss.org.uk