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      Businesses and employers

      One in six people in the UK have a hearing loss – that’s 11 million potential customers.

      However, 50% of them have experienced difficulties accessing goods and services. In fact, 83% of customers with disabilities (including hearing loss) opt for a disability-confident supplier.

      More than 70% of hearing aid users tell us that they would choose a business with deaf aware staff over another business or service.

      We can provide your company with everything you need to remove barriers and attract more customers:

      • access auditing and benchmarking to gain deaf-friendly accreditation
      • communication support to remove barriers for customers
      • deaf awareness and sign language training for your staff
      • employee assessments to support staff with hearing loss
      • hearing loop installation to improve accessibility
      • products and equipment for hearing loss.

      We want to improve the experience of customers with hearing loss by helping you deliver solutions across your whole business.

      We can provide your business or organisation with qualified and registered communication professionals.

      Our deaf awareness training and British Sign Language (BSL) courses will improve staff confidence and communication skills when meeting customers who are deaf or have hearing loss.

      Do you have an employee who is deaf or has a hearing loss? You will need to make reasonable adjustments to ensure you are compliant with the Equality Act 2010 to support your employee. We can help, through our work-based assessments.

      To celebrate International Week of the Deaf from 18 - 24 September 2017, we're championing inclusion and accessibility in the classroom for students who are deaf or have hearing loss.

      Find out more about our products, loop systems and installations in this section.

      There are many great reasons to buy from us and one we're very proud of is our industry-leading, dedicated product support technical services.

      Giving employees with hearing loss the support they need, not only benefits them, it will be good for your business, too.

      Working for change

      In research we carried out in 2014, eight out of 10 respondents said that employer attitudes towards hearing loss was a major barrier in the workplace.
      Find out how we're campaigning to make services more accessible