Our Information Line is a great place to start if you want information on any aspects of deafness, hearing loss or tinnitus, or about the work we do.

Who we are

We have a team of trained, dedicated and professional information line officers. We provide free, confidential and impartial information to deaf and hard of hearing people, their families, friends, and professionals.

What we do

We can provide information on a number of subjects including:

• hearing aids
• health care
• benefits and services
• deaf awareness
• communication
• equipment 
• rights
• tinnitus.

We can also answer your questions about Action on Hearing Loss and the work that we do, including our vision and our values.

We will try to answer any question about hearing loss or tinnitus - give us a try.

Action on Hearing Loss publications

We have a wide range of publications including over eighty factsheets. Many are available in Braille, audio tape and large print. You can order by contacting the Information Line, or you can download them from our factsheets and leaflets area.

Information packs

We also have a series of information packs, on the following subjects:

• Sign Language
• Tinnitus
• Deaf awareness
• and an information pack for Brownie / Girl Guide groups 

The packs can be requested from the information line - using the contact details below.