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Access to everyday services

Campaign with us to improve loop provision in the UK

Please install the Flash Plugin People who are deaf or have a hearing loss in the UK have the legal right to access everyday services without being put at a disadvantage. But people with get in touch with us regularly to tell us about their difficulties communicating at their local post office, supermarket, cinema, town hall or bank because hearing loops are absent or not working properly. Has this happened to you?

We work with campaigners in lots of ways to urge businesses to change their practices.

Feedback to services and help us make a difference

So far, people like you have helped us survey thousands of shops and services. As a result of this work, big businesses are beginning to commit to change. Helping us campaign in your local area really can make a difference.Volunteers smiling together for a photo in Islington.

 Get your free campaign pack today

  • tell the shops and services that you have had problems using them as a result of your hearing loss
  • let them know they can improve with some simple changes
  • tell us about your experience so we can contact them too
  • report your experiences using this online form
  • you can also download our campaigning materials

Order our campaign pack for free by filling out this online form or contacting information line on 0808 808 0123 or textphone 0808 808 9000.

Run an action squad in your local town

Are you passionate about making your local area more deaf aware? Are you part of a hard of hearing, lipreading or other community group? We are looking for campaigners who want to transform their group into an action squad for a day. Find out more about action squads(pdf 140kb, opens in new window). Please fill in our online form to request your action squad campaign pack.

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Contact us

Please contact the campaigns team by email on or call 0207 294 3747 to find out more!