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      Equipment Information and Support - Live well with hearing loss

      View this page in Welsh

      We support people confronting hearing loss and tinnitus via community activities and home visits; enabling them to find solutions to help them live independently and feel happier.

      What is the Live Well with Hearing Loss project?

      The Live Well with Hearing Loss project is a volunteer-led service aimed at providing equipment, information and support for people who are deaf or have hearing loss in Wales. It is jointly run by Action on Hearing Loss Cymru and COS (North Wales Deaf Association).

      It's a free service, funded by the Welsh Government Sustainable Social Services Third Sector Grant.

      How can we help you?

      We can help you by providing:

      • information and advice
      • signposting to other helpful services
      • equipment demonstrations.

      Home visits to help you with equipment

      Our volunteers are trained to help and advise you on how to access equipment and to also support you with using it in the home. We can help with installation in your home, and trouble-shooting if something isn’t working.

      We can assist with the following products:

      • listening devices
      • telephones
      • doorbells
      • loop systems
      • alarm bells.

      We also provide information on where to access other helpful services such as the fire service, social services and community groups who may be able to support you further.

      If you would like a home visit, please fill in our Appointment Referral Form

      Want to be involved?

      Live Well with Hearing Loss relies on the work of volunteers in their local communities. If you’d like to help organise a monthly hub, or help with home visits in your area then please do get in touch. We'd love to hear from you.

      Contact us

      For more information about the Live Well with Hearing Loss service, or if you would like to volunteer, please call us on 029 2033 3034 (telephone), 029 2033 3036 (textphone) or email Or you can write to us at Action on Hearing Loss, Anchor Court North, Keen Road, Cardiff CF24 5JW.

      For more information about the type of products and equipment available, see Products and technology

      View this page in Welsh