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      Information services in Wales

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      If you live in Wales and you are affected by hearing loss, we can provide information to help you.

      Every year, our busy Information Officers meet around 7,000 people, respond to over 2,000 phone and e-mail enquiries and attend more than 100 events. 

      What information services we offer?

      We provide information to people who have hearing loss and to raise awareness among their family, friends and carers, as well as the professionals who work with them.

      We operate all over Wales, and can provide information by telephone, by letter, e-mail or via specially arranged talks in the community, including at lipreading classes, at hard-of-hearing clubs, pensioners' associations, day centres and carers' events. We also work with local professionals and organisations and attend national, regional and local exhibitions, displays and community venues.

      Factsheets and further information

      We provide factsheets, information leaflets and publications about our services, and other local services and organisations. We can also direct customers to useful information on our website.

      Looking for information? Get in touch

      Whether you have hearing loss yourself, or if you are a professional, or if someone in your family or friends has hearing loss, you can contact us for more information or to arrange a talk at your community event on 029 2033 3034 (telephone), 029 2033 3036 (textphone) or email info.wales@hearingloss.org.uk

      View this page in Welsh