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      Hear to Inform and Connect in Scotland

      If you're looking for information, our services include our free UK information helpline, information on our website, publications and the Action on Hearing Loss library.

      Empowering older people to take action to manage their hearing loss

      Action on Hearing Loss Scotland launched Hear to Inform and Connect in July 2017 as part of the new UK Hear to Inform and Connect (2017-19) project. It is a National Lottery funded project through the Big Lottery Fund and is helping us grow our existing face-to-face information services to reach even more lder people with hearing loss.

      Hear to Inform and Connect is helping to ensure older people feel better informed about how to manage their hearing loss and  better connected with their local communities, families and friends.

      We’re working hard to reach older people who are isolated and have little access to information about hearing loss, tinnitus, products and equipment, services and benefits. We’re also doing lots of work to engage with older people from a diverse range of backgrounds and cultures, to ensure that our information service is more accessible for more people.

      Our team of Information Officers and trained volunteers provide information in community settings across Scotland. They also work with care homes, community groups and local organisations that provide services or support for older people with hearing loss, to help them make their services more accessible and inclusive.

      What we do

      Our Information Officers and volunteers:

      • deliver information stands in a range of community and health settings such as libraries, leisure centres, GP surgeries and hospitals;
      • give talks to care homes, local community groups and organisations on deaf awareness, equipment, communication and Action on Hearing Loss services and campaigns
      • carry out basic hearing screenings using a hand-held screener to identify whether further assessment by a hearing professional is required
      • signpost to other local services for older people who are deaf or have hearing loss.

      In your area

      North of Scotland

      Central and East of Scotland

      West of Scotland

      Making our information more accessible

      As part of the project, we’ve adapted a selection of our information resources into more accessible formats. This will help us better meet the needs of the older people accessing our information services. Our new accessible information resources are available on our website to view and download;

      • Large Print: Our new large print resources are helpful for people with vision impairment or for anyone who would prefer to access resources that have a larger text size and a clear layout.
      • Easy Read: By using simple language and pictures, our new Easy Read resources make information more accessible and easier to understand.
      • Languages other than English: We’ve translated some of our information resources into languages other than English. At the moment, 8 different languages are available to choose from (Bengali, Gujarati, Urdu, Punjabi, Traditional Chinese, Polish, Romanian and Lithuanian).


      Get in touch

      To find out more about Hear to Inform and Connect in Scotland contact: info.scotland@hearingloss.org.uk or telephone: 07388 227407

      Volunteer with Hear to Inform and Connect

      Do you want to learn new skills, make new friends and help older people in your local area?

      We’re always looking for committed and passionate volunteers to help us deliver our information services. Join us today and help people in your community get informed about hearing loss and tinnitus.

      Contact: email Scotland@hearingloss.org.uk or telephone: 07388 227407