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Annual report

Welcome to our annual report for 2012 to 2013.

We’ve had another highly successful year of working towards a world where hearing loss doesn’t limit or label people, where tinnitus is silenced – and where people value their hearing enough to look after it.

In a significant step forward, we merged with Deafness Research UK. By combining our expertise, we’ll raise the profile of biomedical research, both in the UK and overseas – and boost funding for programmes for vital treatments and cures.

We were delighted that our essential work in the community was recognised, when we won one of only 60 Queen’s Jubilee Volunteer Awards, for our pioneering Hear to Help hearing aid support services, now live across the UK.

And, once again looking to the future, we launched our exciting new strategy ‘Taking Action. Hearing Loss: a national and local response’.

Like many charities, we faced – and overcame – some tough challenges. Given the difficult financial times we’re all living in, we embarked on a series of organisational changes to secure our future, while never compromising on the quality, or lessening the impact, of our work.

Indeed, thanks to the efforts of staff, volunteers and supporters, our achievements have been numerous. We’re proud to present just a snapshot of these in this Annual Report(PDF 1.87Mb, opens in new window), together with real-life examples of how our work has changed people’s lives, measured against our overarching objectives:

  • People acknowledge their hearing loss and take action.
  • People with hearing loss are supported.
  • No one is isolated through hearing loss.
  • People protect themselves against hearing loss.

And, in line with our strong commitment to financial best practice and transparency, we show clearly where our money came from – and how we’ve spent it.

Download the full Annual Report for 2012/13(PDF 1.87Mb, opens in new window)

A graph showing charitable spend for 2012 to 2013.

Financial Statements 2012 - 2013

See where our money has come from, how we have spent it and how we have spent every £1 donated.
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Action on Hearing Loss member holding the Annual Report and Financial Statements at a members event.

Annual reports 2007 - 2012

Our annual reports are a breakdown of our accounts for each financial year and also contain a report from our Trustees.
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